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Your privacy is more important to us than it is to you!


We know well, in fact, that if we betray your trust, we lose any chance of having you as a customer. Nothing is more important to us.

For this reason, we have set ourselves strict rules to always guarantee you:

- We do not sell or share our customers' personal information with external parties. In no case, at any price.

    - We protect personal information with the best technologies. The most important databases are physically isolated from the outside.
    - We only use personal information to execute orders and to offer the best possible service. Not for anything else.


Below you will find all the details of our privacy policies. If you need more information, please contact us.


Collection of personal information:

VillageCollection.it collects information about its customers with three main tools:

- The registration form and other forms (eg questionnaires, reviews and comments on products, etc.) that customers fill out spontaneously and explicitly. These data are in some cases necessary to execute orders, in others they are optional and are used to help us offer a more personalized service.

- The "logs" of online services, which record all navigation on the VillageCollection.it site, automatically and transparently for the user. These data are collected both for security reasons and to be able to offer targeted suggestions and proposals based on the interests of customers.

- Return data from emails and direct communications that we periodically send to registered customers.


Management of "cookies":

VillageCollection.it uses a "cookie" with an expiration of 12 months to recognize customers when they enter the site and can therefore immediately offer a personalized experience.

The VillageCollection.it "cookie" can be deleted following the normal procedure provided for in the most recent browsers. However, we do not recommend cancellation, as it reduces our ability to serve you better.

In addition to the "cookie" just described, VillageCollection.it may in some cases use other temporary "cookies" that allow you to better manage the user session (eg during the payment process).

By disabling "cookies" in the browser, some features may be compromised, including the technical ability to accept customer orders.

Right of rectification: If you have accepted cookies and want to revoke your decision you can click on the following link to cancel your authorization:

Revoke Cookies Authorization as required by GDPR!


Use of personal information:

The personal information we collect is used mainly for two purposes: to execute your purchase orders and to offer you products and services that are more in line with your needs, your interests and your expectations.

Our personalized proposals are generated by statistical and mathematical calculations, which over time are increasingly sophisticated and made precise.

In addition to this, the communications we make to individual customers may contain proposals defined by our employees who are responsible for packaging the offers and managing the catalog.

Overall, the increase in information over time allows us to improve the level of service. Since this takes place in full respect of privacy and without risk for the customer, periodically visiting VillageCollection.it and receiving our emails is a free and automatic way to help you shop better.
Sharing of personal data with third parties:

VillageCollection.it does not share customers' personal data with third parties, under any circumstances.
More clearly, no one abroad of VillageCollection.it can know the data, behavior, preferences and other personal information.

VillageCollection.it may, in some cases, transmit aggregate analysis and data to the outside, which however do not allow a third party to trace the individual customer. For example, we could tell someone that we have 20% of customers residing in Milan, but we will never provide individual names or addresses.

Our policy guarantees you as much as possible that the information concerning you will never be disclosed by VillageCollection.it outside.

Third party advertising:

VillageCollection.it accepts third-party advertising on the site, in various forms: banners, email campaigns, promotions, sponsorships, etc.

VillageCollection.it offers advertisers the possibility of optimizing investments also through customer profiling. For example, a Consumables manufacturer may decide to be visible only to those who have seen a certain product or browse in a certain category.

Even in the case of advertising, VillageCollection.it never provides disaggregated or individual data, nor does it allow third parties to communicate directly with customers. Therefore, no advertiser has the possibility to trace the single individual, unless it is expressly provided for by the campaign itself (for example, if the customer fills out an advertiser's questionnaire to participate in a contest). In this case, however, everything is very clearly indicated on the advertising page. If there are no visible indications, the data are in no case provided to the advertiser.

VillageCollection.it banners are delivered directly or through Goggle: the latter has its own tracking system using "cookies", but the information collected is not returned to VillageCollection.it and is instead used, as part of its privacy policy. , by Google itself.
Protection of personal information:

Protecting our customers is the first ingredient of our success.

For this reason, we invest in technologies and, above all, in people to combine active and passive protection, constantly monitor anomalies, constantly update systems and prevent threats.

The most sensitive information is stored in dedicated systems, which are specifically protected and isolated from the outside, accessible only to authorized employees.

Access to personal information by customers:

Each customer can view and modify their personal data by logging into 'your account' and following the on-screen instructions.

It is also possible to request the complete cancellation of the account, but this then prevents orders from being placed unless a new registration is made.

The data collected from logs and emails, on the other hand, are not directly accessible to customers. They cannot be deleted on request for technical and security reasons: VillageCollection.it must be able to provide the competent Authorities upon request with the traces left by users. The customer can instead request not to have targeted proposals, setting preferences in 'your account' in the "Newsletter Management" section.

It is also possible to request the complete cancellation of the account by writing to us. We remind you that cancellation prevents new orders from being placed unless a new registration is made.

Treatment of personal data:

Personal and sensitive data are processed in compliance with the Italian privacy law. Responsible is Giancarlo Riccadonna

VillageCollection.it is an e-commerce site managed by Cartidea di Giancarlo Riccadonna Via Frassi, 31 20077 Melegnano - Milan based in Italy and which has full access to site data in full compliance with the privacy policies indicated above.


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